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publication date

Payer
Infographic: The Cost of Mental Health Inequities
Marie DeFreitas | May 21, 2024
Unorganized mental health care is driving up utilization costs.
Payer
Infographic: The Cost of Mental Health Inequities
Marie DeFreitas | May 21, 2024
Unorganized mental health care is driving up utilization costs.
CNO
HL Shorts: Mentorship as a Retention Strategy
G Hatfield | May 21, 2024
Mentorship between new and tenured nurses is mutually beneficial, this nurse leader says.
CMO
The Difference Between Patient Experience and Customer Experience, and Why It Matters
Christopher Cheney | May 17, 2024
Successful healthcare organizations can distinguish between the patient experience and the customer experience.
CNO
HL Shorts: Implementing Technology Alongside Nurses
G Hatfield | May 10, 2024
Nurses should give their input on new technologies that are meant to help them.
CNO
'Tell Our Story as Nurses': How CNOs Can Promote Wellbeing
G Hatfield | May 08, 2024
Nurse wellbeing makes the rest of the healthcare team succeed, says this nurse leader.
Innovation
Intermountain Trains AI on Cancer Care Management
Eric Wicklund | May 06, 2024
The health system will be launching a new platform this month to improve care management for patients in cancer treatment
CNO
HL Shorts: Addressing Nurse Burnout
G Hatfield | April 16, 2024
Burnout is "death by papercuts," says this CNO.
CNO
HL Shorts: How to Identify Burnout Among Nurses
G Hatfield | April 09, 2024
CNOs must be aware of the mental health of their workforce.
CNO
How CNOs Can Mitigate Burnout
G Hatfield | April 01, 2024
Nurses everywhere are feeling the effects of burnout, and so are nurse leaders.
Revenue Cycle
HL Shorts: Reaching Patients Where They Are
Jasmyne Ray | March 26, 2024
John Zabrowski explains his system's approach to maintaining patient relationships through their preferred communication method.
Innovation
Contributed Content: How RPM Can Break the Chronic Disease Cycle in Underserved Communities
Janet Simon and Gary Rothenberg | March 25, 2024
Two healthcare executives share their ideas on using remote patient monitoring to address critical gaps in care management and access
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